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Business Development Manager - Sales

Position: Business Development Manager - Sales
Employer: Elite Personnel
City: Burnaby
State/Province: BC
Valid Until: Jan 10, 2023
Elite Personnel

Position Title: Business Development Manager

Reports To: Chief Operating Officer & President

Branch: Vancouver

Location: Richmond BC

Job Purpose: Business Development Manager will be responsible for promoting our services to a specific client base. An ideal client profile will be developed and targeted to ensure the sales funnel is populated with a base of accounts and to ensure the targets are attained with a reduced sales cycle.

Primary Duties and Responsibilities:

• Customer prospect profile maintenance

• Set up qualified appointments for joint sales calls with C.O.O (or designate)

• Take initiative in customer satisfaction via process improvement plans and efficient reporting and flow of information

• Prepare proposals and consult with the C.O.O on solutions

• Provide exemplary customer service and account relationship development

• Participate in marketing programs and events

• Report to C.O.O on customer relationships, pipeline, forecasts, and new prospects monthly

• Maintain and develop relationships with leads, prospects, and existing customers via but not limited to meetings, site visits, telephone calls, and emails

• Take ownership of the identification of potential issues within live accounts and coordinate with operations to take timely and effective action to resolve them.

• Drive adoption of our products and services within assigned dormant accounts through a continuous increase in value

• Act as the go-to-person for account support and training on all our products

• Travel required

• University degree, or an acceptable combination of education and progressively responsible experience

• Minimum 3-5 years previous experience in sales/business development

• Previous experience selling in the logistics industry, specifically in the areas of retail warehousing and distribution, international and domestic freight, priority freight, and high risk/high-value cargo is considered an asset

• Working knowledge of operations and transportation management

• Ability to interpret and act upon complex instructions

• Project management skills are considered an asset

• Excellent analytical and problem-solving skills

• Good financial and business awareness

• Strong written and verbal skills to communicate with all levels of the organization and its executive team.

• Strong quantitative and critical thinking skills

• Strong team leadership and team building abilities

• Excellent conflict resolution skills, diplomacy, and tact

• Persuasive, motivational, and persistent

• Excellent planning and resource allocation skills